It’s a requirement to make an application as a Full Member If we have not correctly verified your identity beforehand you are strongly advised to bring a valid form of identification with you, e.g. passport, photo driving licence. We may also check your identity with an independent identity/fraud prevention agency as part of the verification and customer due diligence process.
Please note that you must be over 21 years of age to visit the casino. If you appear to be under the age of 21 you are likely to be challenged by a member of staff to prove your age. If you have previously produced ID which no longer meets the legal requirements, you will be helped by a member of staff to verify your identity.
Suitable forms of identification are shown below:
Any government issued form of photo ID such as a valid passport, a valid photo card driving licence, or a valid National Identity Card, or alternatively if you cannot provide one of these we may be able to accept a government issued document without a photograph provided it is supported by a second item of official form of correspondence containing your name and address and/or date of birth such as a utility bill or bank statement (but not any that are printed from the internet and not more than three months old). Please note that we do not accept mobile phone statements of any sort.
Please note that we are not able to accept credit or debit cards as a form of identification on their own although we can accept these when they are accompanied with another form of identification. Staff will be happy to advise you. Reception staff will be happy to advise you of suitable forms of ID if the above guidelines are unclear. Management reserves the right to permit entry or refuse admission. Please note that all of our premises are covered by CCTV to ensure that our customers and staff can continue to enjoy our facilities and work in a safe environment. We hope these arrangements make enjoying our casino even easier for you. We’ve put to rest any concerns you may have about sharing information with us and reassured you about the reasons. If you still feel that you don’t want to provide the information we need, then, by law, we may have no choice but to stop you gaming with us.