Playing Well
Starts Here

At Jesters Casinos, your wellbeing comes before the game.

We're committed to providing a safe, enjoyable, and transparent gaming environment across all of our venues — in Tallaght, Dun Laoghaire, Dublin City, and Wexford. Responsible gaming isn't a footnote for us; it's woven into everything we do.

Tools to Keep You
in Control

We want every visit to Jesters Casinos to be enjoyable and within your comfort zone. That's why we offer a range of practical player safety tools across all our venues.

Self-Exclusion — Request to be excluded from one or all Irish Casino Group venues for a set period, from weeks to years. Speak to any member of staff or contact us directly.

Play & Time Limits — Ask our team to help you set limits on how long you play or how much you spend in a session. We'll honour these boundaries without question.

Cooling-Off Periods — Take a short break from visiting our venues. A cooling-off period can be activated quickly at the venue or by contacting our responsible gaming team.

Voluntary Self-Restriction — Restrict access to specific games or gaming areas at any of our locations to keep your experience aligned with your preferences.

All tools are available at no cost and can be set up discreetly by speaking to a team member at reception or by contacting us via the details on our Contact page.

Know when to pause.

Recognising the Signs

Gambling should always be a form of entertainment, not a source of stress or financial pressure. Here are some signs that it may be time to take a step back — and there's no shame in doing so.

• Spending more time or money than you intended
• Chasing losses or gambling to recover what you've spent
• Feeling anxious, irritable, or secretive about your gambling
• Gambling impacting your sleep, work, or relationships
• Borrowing money or neglecting bills to fund play

If any of these feel familiar — whether for yourself or someone you care about — our staff are trained to help, and a range of confidential supports are available. You don't have to wait until things feel serious to reach out.

Support is Available

If you or someone you know have concerns about gambling, please talk to a member of staff for advice.

Or contact Gambling Care Ireland

https://gamblingcare.ie/

Still concerned?

At Jesters Casinos, we understand that sometimes a break is necessary for your wellbeing. By filling out our self-exclusion form, you can take proactive steps to manage your gaming issues. Select the length of your self-exclusion, whether it’s a few months or longer, and rest assured that we’re here to support your journey toward responsible gaming. Our friendly team is always available to answer any questions and help you make the best choice for your health and happiness.

Our Team Is Here for You

Every member of staff at Jesters Casinos are trained to recognise the signs of problem gambling and to respond with care, discretion, and professionalism. We take our duty of care seriously.

Our training programme covers identifying behavioural warning signs, how to approach sensitive conversations without judgement, and how to connect customers with the right support resources quickly and confidentially. Training is refreshed regularly and forms part of every new staff induction.

We also maintain a responsible gaming register, ensure all our venues display support information prominently, and appoint a dedicated Responsible Gaming contact at each location who is available during all opening hours.

Common Questions

Here are answers to some of the questions we're most often asked about responsible gaming, self-exclusion, and how friends and family members can get help.

If you have a question that isn't covered here, please don't hesitate to reach out — our team is always happy to help.